General Trading Guidelines
The following are general guidelines designed to address many of the questions customers have about our trading policy. Bear in mind also that there are numerous exceptions to many of these guidelines and that our needs sometimes fluctuate.
Items the Muse does not take:
For most items we generally pay store credit that never expires, although we do reserve cash offers for premium items such as new bestselling books, DVDs, newer video games and high-end CDs.
How important is the condition of my items?
Extremely important. For our buying customers’ sake, we are pretty picky about the condition of items we take. Slight book jacket tears, slight CD and DVD surface scratches, minor underlining and highlighting and the like are forgivable, but on the whole we like our items “gently used” as advertised. Many of our new customers initially think we are a new bookstore, which is a compliment we’d like to continue to earn.
What amount of credit or cash can I expect to receive for my items?
Because our average price is $4.99, the most common amount we offer, in trade or cash, is $1.00, or 20% of our asking price. We do, of course, sell items for more as well as less, and the amount we offer depends on our likely asking price as well as its likelihood of selling.